Damaged or incorrect items
If your order arrives damaged, expired, or different from what you ordered, contact us within 48 hours of delivery with photos of the item and packaging, and we will arrange a replacement or refund.
Change of mind
Because our products are consumable nutrition items, we're only able to accept returns for unopened, unused products in their original sealed packaging, within 7 days of delivery.
How to request a return
Reach out through our Contact page or WhatsApp with your order number and the reason for the return. We'll confirm the next steps and, where approved, arrange pickup or a drop-off location.